amasol - Next Generation Service Level Management
24. July 2024 at 4 PM CEST - 45 minute virtual event
In the world of IT management, having a solid framework is crucial. We provide Service Level Management (SLM), focusing on contracts and emphasizing SLAs, OKRs, OLAs, XLAs, and underpinning contracts.
• Discover business real-time reporting for better business insights.
• Provide stakeholders with easy-to-understand dashboards and reports.
• Improve service delivery and customer satisfaction with an innovative SLM tool.
• Simplify complex processes for smoother operations and decision-making.
The transition to klaricore offers a user-friendly interface for BSI / Oblicore (Broadcom) and Digital Fuel (Apptio) users.
Agenda points
• Introduction into the topic
• SLM Components
• klaricore Demonstration
Insights gained from this event
• the current state of SLM (BSI / Oblicore & DigitalFuel)
• what the future of SLM holds and what could change
• extended solutions and portfolio (extended reporting, SRM modules)
