amasol’s partnership with BigPanda opens up new paths in IT Incident Management

amasol is expanding its solution portfolio in the area of Artificial Intelligence for IT Operations (AIOps) with the AIOps platform from BigPanda. AIOps has been at the top of amasol's agenda for several years now when it comes to monitoring and managing classic, usually on-premise IT systems and cloud services obtained via various cloud platforms via a central platform. The central challenge here is to make the high complexity of these mixed environments manageable. With its solution, BigPanda focuses precisely on mastering this challenge: a partnership with the manufacturer was therefore the logical consequence for amasol.

AIOps platform from BigPanda: Artificial Intelligence for effective IT monitoring

The BigPanda AIOps platform is the innovative answer to the ever-growing challenges which companies are faced with, when it comes to complex IT infrastructures. By using advanced AI and Machine Learning (ML) technologies, BigPanda automates incident analysis in IT Monitoring. This leads to a significant reduction in "IT Noise", i.e. the flood of continuously incoming alarm messages, and thus to a significant increase in efficiency in IT Operations (IT Ops). With BigPanda, IT Ops teams will be able to concentrate on the measures that are crucial to ensure the performance and reliability of their IT systems and minimize the risk of system failures.

The shared vision: New paths for an optimal IT management

"With BigPanda, we have found a partner who shares our vision of supporting companies with innovative technologies and optimally managing their IT Infrastructures. We look forward to offering this powerful platform to our customers and are convinced that it will contribute significantly to increasing the efficiency and reliability of their IT systems," explains Torsten Schwarz, Managing Consultant AIOps at amasol, when announcing the new partnership.

The partnership between amasol and BigPanda marks a significant step towards future oriented Incident Management technologies and underlines the commitment of both companies to excellence in AIOps. 

This not only takes IT Incident Management to a whole new level, but also ensures that organizations always have the best and most advanced solutions to manage their IT systems.

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